top of page
Capture4.PNG

Fees and FAQ's

In this section you can find the answers to many frequently asked questions

Online and telephone appointments available

In accordance with current government and WHO guidelines, in light of the Coronavirus CORVID-19 pandemic, I am only offering online and telephone sessions until further notice. Please let me know your preference when booking an appointment.


Online sessions are available via FaceTime, Skype and Zoom.

How to book an appointment/request further information

You can book an appointment or request further information here, or call/text me on 07710 382348, leaving a message, including a convenient time for me to contact you, if I am unavailable.


You can also email me at dawn@dbcounselling.co.uk (please add me to your contact list, however, as my reply may otherwise be sent to your junk mail folder).

Fees and Payment

Fees

I am currently offering the initial session at a discounted rate of £40. Subsequent sessions are £50.


Method of payment

By bank transfer, with payment clearing into my account on the day of each session.

Holidays/sickness/cancellation policy

Reasonable holiday breaks are accepted, with prior agreement, at no additional cost. If you need to cancel an appointment for any reason, please notify me 48 hours in advance or a charge may be incurred. Missed appointments are payable at the usual fee.

Number and duration of sessions

How many sessions will I need?

I offer long-term, short-term, open-ended and time-limited therapy working with clients to mutually agree what we think will work best for them. A client may decide to come for a few sessions to gain some clarity and focus, or they may want to work at a deeper level and have support as they explore their concerns, put their worries and fears into perspective, and work to feel better able to cope/in more control of their life. Whatever you choose we will work together to agree how many sessions are right for you so we know when counselling will come to an end. I will work alongside you for as long as you find the work useful and supportive.


How long does each session last and how often would I have to attend?

Counselling usually works best when you attend sessions weekly. Each session lasts 50 minutes and they are usually at the same time every week, (although I am happy to negotiate different timescales and/or additional sessions per week should you feel it will be helpful). 

Location/Travel/Parking

When I am able to offer face-to-face sessions, my practice is located in Ewell Village near Epsom, in a dedicated room, providing a safe and comfortable environment with privacy. It is easily accessible by public transport, and there is a car park nearby. For a map, travel information and parking details, please click here.

What to expect in my counselling sessions

Initial session

Before committing to therapy, I offer an initial, no obligation session. This first session will give you the opportunity to experience therapy, to tell me about yourself, the worries you are experiencing, and what brings you to counselling – your needs and goals for therapy. It will help us to decide if we can work together and allow you to establish if you feel my approach to counselling meets your needs. If you do decide to continue working with me, we will agree on a time to meet weekly. The pace of the work will be determined by you.


Subsequent sessions

Following the initial session, should you wish to continue counselling with me we will agree a simple contract together, and then I will ask a few assessment questions so that I can get an overview of what your life is like for you. This will allow me to understand your world more quickly, and enable us to work better together. After this the focus of the sessions will be whatever is most important for you, the client – what you want to work on, or feel you need support with. I will work alongside you to help you bring about the changes you would like to see in their life, at a pace determined by you.


Review Sessions

I will hold regular review sessions during our time working together, which will enable both myself, and you, to reflect on how our sessions have been going, what you have found useful and what else you may like to work on.

What approaches/modalities of counselling are offered?

original?tenant=vbu-digital

My primary modality is person-centred therapy, which is a form of the humanistic approach. This means I believe the quality of the therapeutic relationship is key to healing. I, therefore, work to build trust, mutual respect and the desire to work in partnership during my sessions, showing empathy, a non-judgemental attitude, and positive regards as I support, respect and value my clients.


As a person-centred counsellor, the focus of the counselling in my sessions is whatever is most important for the client – what they want to work on, or what they feel they need support with. I work alongside my clients to help them bring about the changes they would like to see in their life, at a pace determined by them.


While primarily practicing person-centred therapy, I do also draw on aspects of other therapeutic perspectives, such as CBT, to tailor my approach to an individual client’s needs and provide support in a way that is individual to them.


For more information on the modalities offered please click here.

Home visits

Unfortunately, because of the current restrictions surrounding the Coronavirus pandemic, I am currently unable to offer home visits. When it is safe to do so, however, I will offer home visits to clients who meet certain criteria, (eg, if they are physically unable to attend my office). There will, however, be an additional cost for travel time/expenses for this. Please contact me for further information.

BACP, ethical practice, confidentiality and supervision

BACP

I am a registered member of the BACP (British Association for Counselling and Psychotherapy) and adhere to its Ethical Framework. A copy of these standards, which determine what is ethical practice in counselling and psychotherapy, can be found on the BACP website at www.bacp.co.uk.


Confidentiality

My counselling environment is a confidential safe space. However, should during the course of our work together I consider that you are likely to endanger or cause harm to yourself or another person, then I retain the right to consult or inform an outside authority such as, for example, your GP or the Police. Where possible, I will inform you of my decision and explain my reasons prior to carrying out this action. However, should I consider the urgency of the situation requires me to act immediately to safeguard the physical safety of yourself or others, then I retain the right to do so without prior consultation with you. I also I retain the right to do so without prior consultation with you where I am legally obliged to break confidentiality.


Supervision

As a counsellor I receive regular supervision. This is an ethical requirement, to ensure provide the best service possible and stay within counselling guidelines. If I do discuss anything from our sessions in supervision, however, your identity will remain anonymous to protect confidentiality

CONTACT DETAILS:

ADDRESS:

Cheyham Lodge, 11 Cheam Road,  

Ewell Village, Surrey KT17 1ST

bottom of page